If the last two digits of your case number are: Call (859) 233-2608 and this person/extension:
Team 3
00-05 Judi 149
06-11 Freda 118
12-16 and 40-41 Teresa 143
17-22 Lo 114
23-28 Ruth 131
29-32 Alisa 142
33-39 Beverly 111
42-44 Joyce* 123
45-51 Cathy 117

Or call this team's general extension 194
Team 2 
52-58 and 82 Tracey 207
59-62 Kim* 198
64-69 and 83 Glenda 124
70-75 and 84-85 Kay 129
63 and 76-81  Lisa 153
62, and 82-87 Valerie 144
87-93 Nancy 132
86 and 94-99 Sonya 120
Or call this team's general extension 196

*Team leader.