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NextGen CM/ECF FAQs
How can I remove a Filing Agent from my account?
Login to NextGen.
Click Utilities > Maintain Your ECF Account (located under Your Account)
Click More user information.
Uncheck the box for the person you are wanting to remove as a filing agent.
Notify the Court that the filing agent no longer files on your behalf.
How does an attorney or trustee link a Filing Agent?
Login to NextGen CM/ECF at https://ecf.kyeb.uscourts.gov.
Click Utilities > Maintain Your ECF Account (located under Your Account).
Click More user information.
In the “Find filing agent” field, enter the name of the Filing Agent and click the search icon.
Click on the Filing Agent’s name once it has been linked, and the Update Filing Agent Permissions box will appear.
Change Internet Payment to Y and click Save.
Click Return to Account Screen.
How do I obtain a Filing Agent account?
Each staff person requesting a filing agent account must first register with PACER by creating an individual, non-attorney filer account. The Court will then approve the filing agent as a filing user for our court. The attorney or trustee will need to link that filing agent user to his or her account after the Court has approved the filing agent.
What is a Filing Agent?
A "Filing Agent" is a user that can file on behalf of attorneys or trustees. All filing agents must have their own upgraded PACER account and may be linked to multiple attorneys and trustees. The filing agent will have the same access and permissions as the attorney or trustee. However, when the filing agent uses their login and password, the attorneys' or trustees' name will appear in the docket text as the filer.
Filing Agents may receive email notification, but only if the attorney or trustee enters the filing agent's email address in their CM/ECF Maintain User Account.
Contact the Clerk's Office at 859-233-2608 or firstname.lastname@example.org if you are interested in a Filing Agent account.
What if I do not know my PACER username and password?
You can retrieve or update your username and password at PACER, by clicking on Forgot Username or Forgot Password.
What if I do not know my CM/ECF login and password?
You can request your login and password by sending an email to email@example.com.
What happens to my CM/ECF account after the court transitions to NextGen?
After the court upgrades to NextGen, you will need to link your current CM/ECF account to your upgraded PACER account. Once the two accounts are linked you will no longer use your CM/ECF login and password.
I am an electronic filer and I have an upgraded PACER account. What do I do now?
The Eastern Kentucky Bankruptcy Court will go live on NextGen CM/ECF on February 22, 2021. On that date, you can link your PACER and your Eastern Kentucky Bankruptcy CM/ECF accounts.
1. Login with your individual upgraded PACER account username and password
2. Click on Utilities
3. Click on Link a CM/ECF account to my PACER account
4. Enter your CM/ECF login and password
5. Verify that the CM/ECF and PACER information displayed is correct
6. Click Submit
Your accounts are now linked. You will use your PACER account username and password going forward for filing in Eastern Kentucky Bankruptcy Court at https://ecf.kyeb.uscourts.gov. Electronic filers will not be able to e-file until their CM/ECF account is linked to their upgraded individual PACER account. Linkage cannot take place until after the court moves to NextGen.
I am not an electronic filer and I do not have an upgraded PACER account. Do I need to upgrade?
While PACER recommends that all individual PACER accounts be upgraded, only users who file documents electronically in CM/ECF are required to upgrade their PACER account.
I linked my PACER account when the Bankruptcy Court for the Eastern District of Kentucky converted to CM/ECF. Do I have to link my account again?
Yes, once the United States Bankruptcy Court for the Eastern District of Kentucky upgrades on February 22, 2021, you will need to link your upgraded PACER account to your Eastern District of Kentucky Bankruptcy Court CM/ECF account before you will be able to file electronic documents with this court.
How do I continue to file in other courts who are not on NextGen?
You will continue to use the CM/ECF login and password issued to you by the individual court to electronically file in CM/ECF.
See a list of federal courts currently using NextGen CM/ECF.
Once I upgrade my PACER account, will this impact my ability to access other courts who are not on NextGen?
Your individual upgraded PACER account will allow you to view electronic documents filed in both NextGen and non-NextGen federal courts.
I am a Bankruptcy Trustee and I currently have two PACER accounts. Will I continue to need two PACER accounts with NextGen?
Yes. Your current exempt PACER account used for Trustee work will need to be upgraded. If you do not already have an individual attorney PACER account for non-Trustee work, you will need to register for one. If you have an existing individual attorney PACER account, it will need to be upgraded. Once the court goes live on NextGen, you will need to link your upgraded individual PACER account for Trustee work to your Trustee CM/ECF Account. You will need to do the same linking process with your individual attorney PACER account and your Attorney CM/ECF Account. See instructions below for linking the PACER accounts to the CM/ECF accounts.
My law firm/office shares PACER accounts. Can we continue to do this in NextGen CM/ECF?
Each user must have an individual PACER account to use for electronic filing in NextGen. A PACER Administrative Account (PAA) can be created to manage the billing for all the individual accounts. Staff members who share a PACER account only for research can continue to share. Please see the PAA User Manual for more information
NOTE: The PAA will not allow access to case information.
How do I know if I have an upgraded PACER account?
Upgraded PACER accounts have usernames that are at least 8 characters. If your username is 6 characters, you do not have an upgraded account. To verify your account type:
Go to PACER and click on Manage My Account
Look under "Account Type". If you see "Legacy PACER Account", press the Upgrade link and follow the instructions to upgrade your PACER account.
See PACER's NextGen FAQs for more information.